デ ローズ パレス ホテル - フィレンツェ

I like the infrastructure of the hotel but a emPloye of the hotel that attended me and my girlfriend at the night we arrived was awful he was unpolite e extremely agressive with us he didn't want to help or understand us because me and my girlfriend we don't speak italian. He realy doesn't know how to work in the turism business

Very rude staff. The water from our shower was way too hot. We asked the receptionist to have a look. The guy was extremely impatient and rude and did not help at all. He is definitely the worst hotel staff we have ever met. By the way, the breakfast is terrible, too.

The authenticity of the rooms, very italian. Loved the chandeliers!Large beds in each room.Very helpful with information.

Work going on next doors hotel. Only one person on some mornings for breakfast who could not cope well with the rush!Would have liked tea and coffee making facilities in rooms.

The location

The smell of the staircase area

We liked free internet and reception staff.

The rubbish has not been discarded for threee days. There were no hot foot in the breakfasts.

The hotel is located in a quiet, more residential, area of Florence, but within walking distance to the central city and all of the attractions and shopping it has to offer. The rooms, although small, were comfortable and clean. The hotel staff were professional, helpful and eager to please. The buffet breakfast included very fresh and basic selections of cereals, breads, cheese, meats and beverages.

The hotel rooms were very spacious and the location super the buffet breakfast was totally gr8.the hotel reception staff was really a delight helped us out with every doubt that we had.Really a great place to stay in salzburg.

good staff, excellent location. very cheap price and comfort

The hotel is situated in a very quiet street. We got a nice, large room, very comfortable and clean. Breakfast adequate and nice staff.

Very nice old fashioned hotel. Large, clean and quiet room. Quiet area. Walking distance from city center. The receptionist at our arrival was very friendly and helpful.

Car parking service extremely expensive: 25 Euro. (We took the risk to stay outside and did not get a ticket ;-) --The service staff at breakfast was extremely unprofessional. Few tables, few guests, but the tables were not cleared in reasonable time, the buffet was not filled up in time, the tea and coffee was not served in reasonable time. -- The receptionist asked for payment of tax in cash at departure, but forgot to ask for credit card. This had to be solved by e-mail.